LinkoraAI customer management and automatic translation for WhatsApp
Turn every WhatsApp chat into a managed customer.
Linkora keeps conversations, customer records and follow-ups in one workspace. AI drafts replies, automatically translates chats in both directions and shows who to contact next, while your team stays in control.
14-day trial. Our team reviews every merchant application.
Hi, I asked about the annual plan last week. Is the offer still on?Auto-translated from Pidgin
Hi Amara, yes it is. Would you like me to send the details?AI draft, reviewed by Ada
Yes please 🙏
Illustrative dataCustomer card
- Returning
- Annual plan
- English
- Lead score
- 82
- Stage
- Interested
- Follow-up
- Tue 10:00
AI sees buying intent. Ada makes the call.
How it works
Follow one customer through Linkora.
From the first message to the next purchase, your team works from one customer record instead of scattered chats.
-
A new customer says hello
Messages from all your numbers reach one inbox, and each chat goes to the right person.
- See which ad, promo link or QR code brought them in
- Welcome messages, keyword branches and after-hours replies, built visually
- Assignment, unread state, and delivery and read receipts where the channel provides them
-
You see who they are
Each customer has one record that stays with your business, even when they change numbers or you change staff.
- Owner, tags, notes and conversation history in one place
- Import contacts from CSV or Excel, with a preview before anything is saved
- Marketing consent recorded by purpose
-
AI helps you respond
AI drafts replies from your published knowledge, translates the chat and reads what the customer is likely to want.
- Suggested replies your staff can review and send
- Lead scores with reasons, plus optional AI intent analysis
- Automatic two-way translation with amounts and links protected
-
Nobody falls through the cracks
Set the next follow-up, and Linkora keeps it in front of the right person.
- A daily follow-up list and reminders for each team member
- Snooze a chat until a set time or the customer's next message
- Internal notes and mentions that customers never see
-
They come back
Keep good customers close with VIP tiers, referrals and messages they agreed to receive.
- VIP tiers based on completed orders, with a reviewable rule history
- Referral codes and invite links
- Consent-based broadcasts with limits on how often each customer hears from you
Automatic translation
Serve customers in their language, not yours.
Linkora translates WhatsApp chats in both directions, so your team can read and reply in their own language while customers stay in theirs.
Your team seesChinese
我想要年度方案，可以分期付款吗？Original: Abeg, I wan take di annual plan. I fit pay small small?
可以，分两期，首期 ₦74,000。
Your customer seesPidgin
Abeg, I wan take di annual plan. I fit pay small small?
Yes, you fit pay am two times. First payment na ₦74,000.
Illustrative conversation. Machine translation can make mistakes, so staff should check important messages.
- Both directionsIncoming messages are translated automatically. Replies are translated before sending, with a preview to confirm.
- Finds the languageDetects Pidgin, Yoruba, Hausa, Igbo, French and Chinese. You can also set the language on any chat.
- Original always keptTranslations sit alongside the customer's own words, so staff can always check them.
- Numbers stay exactAmounts, rates, accounts and links are locked. If one changes, the translation fails instead of going out wrong.
- Your own termsA shared glossary keeps product names and key phrases consistent.
- Wherever you workUse it in the web inbox, desktop app and Chrome side panel, with on and off settings for each employee.
For the people behind the desk
Customers belong to your business, not one phone.
See who owns each customer, spot chats waiting too long, and hand everything over cleanly when someone changes shift or leaves.
Handover preview
- Conversation history stays with the customer
- Preview the list before anything moves
- Access for the departing employee is removed
Roles
Five roles give each person the access their job needs.
Customer pool
Idle customers return to a shared pool for your team to pick up.
Reports
Only provable events count. If a figure is unknown, it says unknown.
Everywhere
Web console, phone-friendly workspace, Chrome side panel and desktop app.
AI customer management
AI that knows your business and its limits.
Give Linkora your knowledge and tone. It helps your team respond faster and follow up better, without losing sight of the facts.
- Your assistant, your voiceSet the assistant's name, role, tone and reply language.
- Learns from what you publishKnowledge entries and past Q&A are only used after you review and publish them, with personal details removed.
- Suggests, or answers when you allow itStaff get suggested replies. On supported plans, AI can also answer in your automated flows and hand over to a person.
- Keeps the facts straightTranslation locks amounts and links. A figure that isn't in your data can't be used directly in a suggested reply.
年度方案 ₦148,000，比月付节省 ₦12,000。
年度方案 ⟦1⟧，比月付节省 ⟦2⟧。
The annual plan is ₦148,000, saving you ₦12,000 compared with monthly billing.
Who it's for
Built for businesses that run on WhatsApp.
If your team sells to and supports customers in chat, Linkora gives those conversations structure. Add an industry toolkit when your trade needs one.
Safeguards
Growth your customers can trust.
Good customer management respects people's choices and protects their data.
- Marketing by consent
- Consent is recorded per purpose with evidence. Importing a contact list doesn't grant permission to market to it.
- STOP means stop
- An opt-out cancels pending marketing, withdraws earlier consent and blocks later automated messages.
- Contact limits
- Cap how often each customer hears from you across numbers and campaigns, and set quiet hours.
- Encrypted sensitive data
- Payment accounts and uploaded files are encrypted with AES-256-GCM. Viewing them requires permission and is audited.
- Payment account guard
- A staff message containing a payment account your business hasn't registered is blocked, and admins are alerted.
- Customer data rights
- Admins can export a customer's personal data or erase it, built with Nigeria's NDPA in mind. Financial records are kept as ledgers.
Plans
Start with a 14-day trial.
Plans grow with your seats, WhatsApp numbers, and translation and AI usage. We'll confirm pricing with you during onboarding.
Desktop app
Download Linkora for your computer.
Keep your inbox and workspace in one window on Windows or Mac. Sign in with your approved Linkora account.
Seeing a security warning when you install?
These early builds aren't signed by Microsoft or Apple yet, so your computer will warn you the first time.
Windows: choose More info, then Run anyway.
Mac: drag Linkora to Applications and try to open it. Then go to System Settings, open Privacy & Security, and choose Open Anyway.
Keychain prompt on Mac: if macOS asks to use “Linkora Safe Storage”, enter the password you use to log in to your Mac and choose Always Allow. Linkora uses this key to encrypt messages waiting to sync, and it never sees your password. You may be asked again after an update.
Only download Linkora from this page. SHA-256 checksums
Questions teams ask.
Who is Linkora for?
Teams that manage customers on WhatsApp. Gift card merchants are one example and have their own optional toolkit. Dates, times and amounts currently use Lagos time, DD/MM/YYYY and naira.
Will AI reply to customers on its own?
Only if you turn on AI auto-replies on a supported plan. Otherwise AI suggests replies for your staff to review. Opt-outs and human takeover always take priority.
Which languages can it translate?
Your team can work in Chinese or English. Linkora detects customers writing in Pidgin, Yoruba, Hausa, Igbo, French and Chinese, and you can set the language on any chat. Quality varies by language, so staff should check important messages.
Are you affiliated with WhatsApp or Meta?
No. Linkora is an independent product and isn't endorsed by WhatsApp or Meta. You remain responsible for following WhatsApp's terms and policies.
Can you guarantee my number won't be restricted?
No one can. WhatsApp enforces its own rules on bulk messages and complaints. Linkora helps by limiting marketing to customers who agreed and honouring opt-outs, but it doesn't offer any way around platform limits.
Who can see customer data?
Access follows each person's role, and sales staff can be limited to their own customers. Viewing protected payment details is recorded, and those details aren't sent to AI models.
How do we get started?
Submit an application with a description of your business. Once our team has reviewed it, you can set up your numbers, knowledge and staff.
Bring every customer conversation into one place.
Tell us about your business and we'll review your application.